It can be fun, terrible, exciting, hard — the adjectives used to describe it are endless.But this guide was created to help you navigate your way through all those adjectives and shed the only light you’ll ever need on an otherwise confusing, strenuous experience.
Workers are deterred from thinking creatively exactly when they need to.
Word has it that the airline stopped soliciting volunteers when the reward amount hit eight-hundred dollars.
Some airlines are better at this than others, of course, and while it’s a culture and mindset issue, it’s also a logistical one, which makes it even harder to address and fix.
The vast size and time-sensitive nature of an airline’s front-line operation, and the heavily compartmentalized pockets in which its employees work, each with their own objectives and expertise, play important roles as well.
Hundreds of passengers could be affected further down the line should these crew members be delayed.