One of my phones had ended up with the wrong phone number and the other one no longer had voice mail.A few days later I received an email about mobile phone insurance that the thief had apparently added to my account.The customer service representative explained that my account had been updated to include new i Phones, and in the process the SIM cards in my Android phones had been deactivated.
My phones immediately stopped receiving calls, and I was left with a large bill and the anxiety and fear of financial injury that spring from identity theft.
This post describes my experiences as a victim of ID theft, explains the growing problem of phone account hijacking, and suggests ways consumers and mobile phone carriers can help combat these scams.
After three trips to my carrier’s retail stores and many hours on the phone, my carrier eventually fixed all the problems and refunded the fraudulent charges.
I was interested in learning where the theft had occurred and how much of my personal information was in the hands of the thief.
My Experiences as a Victim of ID Theft One evening my mobile phone stopped working mid call.